1. Home
  2. Knowledge Base
  3. Account / Billing

Account / Billing

What is Freemius and what does it track?

The role of Freemius in our business model and what that means for you.

Why do you need an account with us?

Logging in into your account and managing your subscriptions / licenses.

Resetting your account password

What to do if you've forgotten your password.

Downloading your invoices

Retrieving invoices for your accounting department.

Changing your invoice information

Instructions on how to set/update your billing address shown on invoices.

Requesting a refund

How to submit a refund request within 14 days of your purchase.